Effective Date:  01st November 2025

At Ceylon Gadagedi (Pvt) Ltd (“we”, “our”, “us”), your privacy is our priority. We are committed to protecting the personal information of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our products, or communicate with us.

By using our website or services, you agree to the terms described in this Privacy Policy. Please read it carefully.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information:
Your name, address, email, phone number, and other details you provide when making an inquiry, subscribing to our updates, or purchasing our products.

Payment and Transaction Information:
Details related to your purchases, billing, and payment (processed securely through trusted third-party payment gateways).

Technical and Usage Information:
Information automatically collected when you visit our website, including IP address, browser type, device information, operating system, and browsing activity.

Communication and Feedback:
Information you provide through inquiries, feedback forms, reviews, or when you contact our support team.

2. How We Use Your Information

We use your information to:

  • Process and fulfill product orders and inquiries.
  • Communicate with you regarding your orders, feedback, or promotional offers.
  • Improve our website, product offerings, and customer experience.
  • Send you updates about new products, promotions, or company news (if you have consented).
  • Comply with legal and regulatory obligations.
  • Ensure security and prevent fraudulent activity.

3. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
These include secure servers, encrypted data transmissions, and restricted access to personal information.

While we strive for full security, please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We may share your personal data with:

  • Trusted Service Providers: For order processing, delivery, marketing, and technical support.
  • Legal Authorities: If required by law or to comply with a legal process.
  • Business Partners: In case of business transfers, mergers, or acquisitions, where your data may be part of transferred assets.

All third parties we work with are required to maintain confidentiality and use your information only for agreed purposes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience.
Cookies help us analyze website performance, remember your preferences, and provide personalized content.
You can control cookies through your browser settings; however, disabling them may limit some website functionalities.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to or correction of your personal data.
  • Opt-out: You can unsubscribe from our marketing communications anytime.
  • Deletion: You may request deletion of your personal data unless we are required to retain it for legal purposes.
  • Withdraw Consent: If you’ve previously given consent for certain processing activities, you may withdraw it by contacting us.

7. International Data Transfers

As a Sri Lankan company, your data may be processed or stored in other countries where our trusted partners operate.
We ensure that all international transfers comply with applicable data protection laws and standards.

8. Third-Party Links

Our website may include links to external websites or services operated by third parties.
We are not responsible for their privacy practices and encourage you to review their privacy policies before sharing personal information with them.

9. Children’s Privacy

Our website and products are not intended for children under 18 years of age.
We do not knowingly collect personal data from minors. If we become aware of such data collection, we will promptly delete it.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons.
Any updates will be posted on this page with a revised “Effective Date.”
We encourage you to review it regularly.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Ceylon Gadagedi (Pvt) Ltd
97/4, Samagi Mawatha, Maraluwawa, Kurunegala, Sri Lanka
📞 +94 71 612 6071
📧 info@ceylongadagedi.com
🌐 www.ceylongadagedi.com